Frequently Asked Questions

We provide 'fixed wireless internet', meaning that our internet is provided at a 'fixed' location, typically your home or business. Going along with internet services, we can also help you with other related services, like VoIP, VPNs, Dedicated IPs and general networking works.

You can use the service within the range of you wireless router in your home or office.

No. Although our company uses equipment similar to satellite providers, we use terrestrial locations, which are thousands of miles closer than satellite, to provide signal to your home.

WiFiber's wireless network employs the latest and most robust wireless encryption available with state-of-the-art equipment, is PCI compliant and is constantly monitored.

E-mail is not a service that we currently provide. We suggest that you use a free e-mail provider such as GMail, iMail, or Yahoo. Should you choose to switch internet providers, you will not need to migrate your e-mail contacts and messages to a new service.

All credit card, banking, and personal information is stored on PCI compliant servers and are audited several times per year for continuing compliance.

WISPs use fixed wireless broadband technology to deliver the same high speeds and service of traditional broadband providers but delivered wirelessly as opposed to through buried cables. Typically, a small antenna is placed on your home or office that receives a direct signal from a WISP tower near by. Unlike technology used for cellular data, the wireless connection from your home “end point” and the tower allows for fast reliable service via a fixed wireless connection. This prevents the interrupted data experienced by cell phone users that often happen as signals bounce from one tower to another. See why PC World says WISPs are the future of Internet service.